Loyalty management
- Exporting contacts to a secure location
- Refund rewards
- A customer hasn't received an activation email, what do I do?
- Searching for a loyalty member
- Understanding a loyalty member's contact data
- Viewing a member's loyalty transactions
- Manually adjusting a Loyalty member's points balance
- Changing a loyalty member's account status
- Loyalty group membership
- Engaging loyalty members through social media
- Loyalty card management
- Giving users access to the customer service loyalty screen
- Using the customer service loyalty screen
- Currency to point conversion
- Loyalty behaviours
- Custom behaviours
- Promotions
- Promotions by home site
- Behaviour approval
- Reward tiers
- Loyalty profile
- Point and frequency limits
- Point adjustment reasons
- Raising fraud audit cases
- Member levels
- Letter sending
- Triggered messages
- Form W-9 Support for USA customers