This allows you to create a unique behaviour. The setup process is similar to Offers.
- Go to the Loyalty management tab and select 'Custom behaviours' from the left-hand menu.
- Fill in the details as needed.
- You can add some tags to your custom behaviour, which can be used to match offers to contacts. To learn more about tags, see Recommendation Rules.
- In the Proof section, you can add proof options if required (e.g. the customer must complete a quiz). If you select Image as your proof, check out Behaviour approval.
- There’s also the option to ask the member to provide feedback.
- Use the restrictions section to select the frequency (if not, set it to ‘Once’) and whether it is location restricted.
To learn more about custom behaviours, watch this video: