Base earn rates allow you to control how many loyalty points you wish to award your loyalty members with when they make a purchase. Base earn rate is accessed by clicking Loyalty Management in the left-hand menu, then selecting Currency to point conversions.
Alternatively, you can reward points based on quantity instead of currency. To do so, go to Settings > Account settings > Loyalty & Rewards.
Default Base earn rate
The default base earn rate is 1 unit of Currency (e.g. GBP, EUR, USD etc) to 1 point. Meaning for every £1 spent, for example, the member will receive 1 point.
It is possible to edit the default base earn rate and change the amount of points awarded for every 1 unit of currency spent.
To do this, click edit beside the desired currency and save any new settings.
Setting up different base earn rates
It is possible to add different base earn rates, which can be active across different time periods.
Please note that it is the date of the purchase that will determine which base earn rate is applied.