Contact action reasons

When a contact is deleted, or restored from the recycle bin, a action reason is added to the contact record, Under the 'Notes section'. 

However, you may wish to change the default 'reason'. 

To change this:

1. Click 'Setting' in the left-hand menu, then select 'Contact action reasons'.
   
   
2. Click 'Add new contact action reason'.
   
   
3. Type in the 'Reason'. 
   
   
4. Select 'Restore' or 'Delete'.
   
   
5. Click 'Save'
   
   
6. Select 'Account settings' from the left-hand menu. If you don't have access to this, you'll need to get in touch.
   
   
7. Select 'General'.
   
   
8. In the right-hand list, you'll need to update 'Default deletion reason' and 'Default restoration reason'. To do so, click  to the right, then select your new contact action reason from the drop-down list.
   
   
9. Click 'Update'